Question 1. E-Business
Nowadays it is problematic to do business without presenting the company in the Internet. The number of the companies is big and so the online competition is extremely tough. Among the most significant challenges in e-Commerce and e-Business in the field of Information Technology are security and privacy issues, difficulties in maintaining good reputation and organizing 24\7 accessibility of services.
Many tools for e-Business can filter spam and viruses. They can even lower the risks of online fraud. However, the most challenging issue in e-Business is its reputation. Employees who work in support of the company might do mistakes and the clients might not like the way they are addressed. The hosting might stop working for ten minutes and the customers might go to another website with similar services. In addition, the clients might write negative feedbacks and the reputation of the company will suffer.
It is possible to overcome this challenge by making the resource better. Adaptive and convenient infrastructure of e-Business might help to avoid unnecessary problems. It is crucial to find a balance between long-term goals and immediate needs, so that the reputation of the startup will not be harmed from the beginning. In the end, the experience will show what exactly works for the particular business better.
Having an online representation of business is an indispensable part of success in the modern world. The majority of people spend more time in the Internet that in the street. So, the chances that the company will become popular are higher in the web.
Question 2. E-Movements
There is much discussion of ethical issues in the Internet. It might be more realistic to say that there is no security of information in the web at all and the notion of privacy is not related to Internet. However, the laws and the ethics claim that personal data cannot be published. The problem is that there is no certainty about the fact that privacy will be kept in all possible situations.
Search engines save the information about online activity of individuals. Online shops save the history of purchases in the web and the messages in Skype or Facebook are recorded. In addition, if the person works for a company, there is surely spyware on his/her computer. Such applications will show managers precise data about Internet activity of the employee. This policy of total control is not only theoretically harmful for the person, but also damages his/her psychological state.
Kenneth C. Laudon (2000) writes that e-business companies in the United States can use private information of their customers only with their consent. The clients also sign a statement where they note what particular information can be used. Several additional issues would reassure customers that the safety of their personal data is a priority for the company. First, those who published private information on the resource need to receive e-mail notifications every time their profile is checked and used. The more control people have of their personal life, the less they worry about possible violation of ethics. Second, there should be a unified system of control for websites and people need to see their mark on the page of the company. For example, there might be a tick “Secure” near the name of the website.
Laudon, K. C., Laudon, J. P. (2000). Management Information Systems: Organization and Technology in the Networked Enterprise. Prentice Hall
Robertson, B., Sribar, V. (n.d.). Enriching the Value Chain: Infrastructure Strategies Beyond the Enterprise. Intel Press IT Best Practices Series. Retrieved from http://noggin.intel.com/sites/default/files/book/sample_chapters/sample_14.pdf
Xu, J., Quaddus, M. (n.d.). Overview – Part 1. Foundation of E-Business and E-Business Technologies. E-Business in the 21st Century.- Realities, Challenges and Outlook. Retrieved from http://www.asianscientist.com/books/wp-content/uploads/2013/07/7097_chap01.pdf